All orders are shipped via USPS Priority mail. Typical delivery time is 3-7 days from the shipment date. If you wish to use a different carrier or have any questions, please contact us.
Products which were sent back to us without any prior notification will be delivered back to you at your own expense.
All product returns will be under customers liabilities until they reach our office.
Every customer can still request to return his order back as long as it is inside the original package, never been used and not older then 7 days upon receiving the package. Customer will get their money back for the whole amount of the product except shipping and handling fees which are non-refundable.
Faulty products or damaged orders
In an uncertain situations if a customer receives his order/item damaged or faulty, customer may ask for a replacement. haveyoutriedityet.com will cover shipping and any additional fees that might appear during replacement process.
A customer can also request for an exchange of his order purchased within 7 days upon receiving the package. All purchased items should be inside the original package and unused. Customer must provide exact information as to what replacements he wants. Exchanging of purchased item doesn’t include RE-shipping fees. Invoice of new shipping fees will be emailed to customer and payment for new shipping option must arrive prior we ship out a replacement.